Shipping Policy
At The Print Collective, we strive to make sure your orders arrive quickly and safely. Below you’ll find the details of our shipping process to help you know what to expect.
Processing Times
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped, including tracking information.
Shipping Rates & Delivery Estimates
- Free Shipping: Orders over $99 ship for free within the 48 contiguous states.
- Shipping charges for orders under $99 will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days (additional charges apply).
- Delivery times may vary based on your location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, so you can monitor your package’s progress. Please allow 24-48 hours for the tracking information to update.
Shipping Restrictions
- We currently only ship to addresses within the United States.
Free Shipping on Orders Over $99
Enjoy free standard shipping on all orders over $99 within the 48 contiguous states. No promo code is needed—free shipping will automatically apply at checkout.
Lost, Stolen, or Damaged Packages
- Please inspect your shipment within 48 hours for missing or damaged items and notify us via email. If we are not notified of any damage or missing items within 48 hours of delivery, you agree to take responsibility for the package's condition and contents.
- If you believe your package has been lost in transit, please contact the shipping carrier with your tracking information. If further assistance is needed, feel free to reach out to us.
Order Issues & Returns
If you encounter any issues with your order or have questions regarding shipping, don’t hesitate to contact us at info@theprintcollective.shop. For return and refund information, please refer to our Refund Policy page.